Collection of Information
In order to give you the best internet experience possible, ME may request and/or collect information from you on a voluntary basis when you: (a) register with us; and/or, (b) send questions, concerns, or comments via email or our online submission tool to ME. The information we may request could include personally identifiable information such as your name and email address. For certain activities, we may also ask you to create a password and to provide demographic information. If demographic information is collected for an activity that also requires personal information, we may combine the demographic information with your personal information. This allows us to create notices and content that we send you based on your preferences and interests.
If you are under the age of 13, only a parent or guardian can provide any personally identifiable information to us for purposes of online activities. The information we will collect about a child is name, screen name, password, date of birth and gender. The www.mutasia.com website does not condition a child’s participation in whatever the online activity maybe from the child providing more personal information than is reasonably deemed necessary for that activity or to fulfill your requests and our legitimate business objectives. If you do not want to submit personal information when requested, you will not be able to access certain areas on our Site. However, you do not need to provide personal information to ME in order to use our Site. See “Attention Parents” below for more information.
If you choose to use our referral service to tell a friend or family member about our Site, we will ask for your friend or family member’s name and email address. We will automatically send your friend or family member a one-time email inviting him or her to visit the Site. Mutasia stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
We may actively collect and use email addresses and/or user names to track usage and to ensure users are following the Site’s Terms of Service. We may also use an email address and/or user name to ban a user temporarily or permanently from the www.mutasia.com website if that user engages in conduct or activity we deem inappropriate on the Site. We will use your contact information to respond to your inquiries if you contact us. We will only use personally identifiable information (such as name and email address) contained in your email to respond to your specific inquiry or comments in the email. We may retain your email for a period of time, however, we will not use any personally identifiable information contained in your email for any purpose other than responding to your specific inquiry or comments. We will delete any email address from anyone under age 13 after responding to their inquiry.
The Collection and Use of Your Information
ME collects the personal information you provide on our Site. We will use the information you submit to our Site to send you advertising or promotional materials, including information about products, contests, features, enhancements, special offers and other events. We also use your personal information for our internal marketing and demographic research, so we can continually improve the products and services we provide you and can better meet your needs. (Please see “Ability to opt-out section below”.)
The demographic information you provide us is collected by ME and may be disclosed in aggregate to third-parties. This aggregate demographic information cannot be used to personally identify you or your computer.
We will only collect information to the extent deemed reasonably necessary to fulfill your requests and our legitimate business objectives. If you do not want to submit personal information when requested, you will not be able to access certain areas on our Site. However, you do not need to provide personal information to ME in order to use our Site.
ME May Share Your Information
ME may share its customers’ personally identifiable information with entities that use it solely to provide support for the internal operations of the Site (e.g., online registration or technical support). These entities will not use your personally identifiable information for any other purpose, and have agreed to maintain the confidentiality, security, and integrity of the personally identifiable information they obtain from us.
We may disclose personally identifiable information in the good faith belief that we are required to do so by law or where we disclose information to service providers or other companies who provide support for the operations of our Site and who do not use or disclose the information for any other purpose. We also may disclose personally identifiable information in response to a law enforcement agency’s or other public agency’s request, investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability if we feel that such disclosure may prevent the instigation of a crime, civil liability, facilitate an investigation related to public safety or protect the safety of a child using our Site, protect the security or integrity of our Site, or enable us to take precautions against liability.
When visitors come to our Site, we may passively collect certain non-personally identifiable computer information, such as the type of operating system on a user’s computer, the user’s IP Address, the web browser being used, the frequency with which guests visit various parts of our Site, and information regarding the Internet service provider, in order to make our Site more interesting and useful to you and for various purposes related to our business. We may collect this non-personally identifiable information through the use of software technologies such as unique identifiers or “cookies.”
Some of our business partners (i.e. third-party tracking utility company) may set cookies on our Site. We do not have any access or control over these third-party cookies.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, you won’t have access to certain features that make your web experience smoother, and some of our services may not function properly.
To provide relevant information not found on our Site and to facilitate online shopping, ME may provide links from our Site to third-party websites. ME will notify users when they are leaving the Site and we encourage our users to read third-party sites’ privacy policies before submitting any personal information.
If you are receiving emails and you choose to opt-out and have your name removed from ME’s emailing list, you can do so by sending an email to email@example.com or follow the unsubscribe instructions included in each promotional email. Please note that “welcome” and service email communications are not promotional in nature and, therefore, an opt-out is not necessary. These are simply to notify the user of a service they recently signed up for or to notify the user of website issues.
ME will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will take appropriate steps to ensure the security and integrity of any information (including that of children under 13) you provide to us. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. Any information provided to ME on the www.mutasia.com website is housed in a secure datacenter.
Access to Your Personal Information
If you have registered with our Site, you may at any time review and/or update the contact information we have for your or your child’s account or inform us that you want us to remove your information from our database by either visiting the online profile section of our Site or contacting us at firstname.lastname@example.org. Parents have a right to consent to the collection and use of Personal Information from their child without having to consent to sharing this information with third-parties. Parents also have a right to refuse further collection and use of their child’s personal information and further contact with the child by the Site by contacting us at email@example.com. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Last Updated on: 10/09/18